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Here are our most frequently asked questions. Can’t find an answer to your question? Contact us today and we’d be happy to help.
We provide comprehensive disaster relief services, including flood and fire damage restoration. Our team is equipped to handle water extraction, mold remediation, and structural repairs. We prioritise your safety and satisfaction throughout the restoration process.
Our team is available 24/7 to respond to emergencies. We understand that time is critical in disaster situations, and we aim to arrive on-site within hours. Prompt action minimizes damage and helps restore your property faster.
Yes, we work closely with insurance companies to streamline the claims process for our clients. Our team can assist you in documenting damage and providing necessary reports. This ensures you receive the coverage you deserve.
First, ensure your safety and that of others. If safe, document the damage with photos for your records. Then, contact us immediately to begin the restoration process.
Absolutely! We stand behind our work with a satisfaction guarantee. Our goal is to restore your property to its pre-damage condition and ensure you are completely satisfied with our services.
Our team uses industry standard equipment, such as industrial-grade dehumidifiers, air movers, and specialised cleaning agents, to effectively address all types of damage.
Minor incidents can sometimes be managed, but water damage often causes hidden issues that can worsen over time. Professional services ensure thorough cleanup and drying, preventing future structural damage or mold growth.
We service the entire New South Wales region and travel to other states for catastrophe events all around Australia.
